We create living spaces.
live.better
Maintaining your living space
# Maintain beautiful rooms for a long time
We create living spaces.
live.better
Maintaining your living space
# Maintain beautiful rooms for a long time
Linoleum floors
Cleaning and maintenance recommendationsParquet & vinyl floors
Cleaning and maintenance recommendations
To keep linoleum floors clean and well maintained,
the surface should be regularly cleaned of coarse
dirt and dust. In addition to vacuum cleaning or
sweeping, you should also gently damp mop your
linoleum floors with suitable care products (pH value
of maximum 9). After drying, a fine maintenance film
will form on the surface of the flooring.
It is particularly important when maintaining
parquet floors not to use too much water,
as this can cause the wood to swell. It is best
to clean the floor with a dry cotton mop or
a hoover with a brush attachment. These remove
not only light dirt but also abrasive dirt particles
such as sand or small stones that are carried into
the home from outside and can cause scratches
in the parquet floor.
Dirt that is difficult to remove can be treated
carefully with a little lukewarm water and a splash
of vinegar-based cleaner.
Please do not use any aggressive cleaning
agents! They can attack the wood or the sealing.
Therefore, use only mild household cleaners
or special parquet cleaning or care products.
(Recommendation: use parquet care products
at least twice a year)
Floors
Make sure that no mop water remains
on the floor covering.
Also, do not use soft soap!
Furniture that is often moved back
and forth on the floor, such as chairs
or tables, should have pieces of
felt taped to the feet. This prevents
scratches on the floor when the
furniture is moved.
DO NOT
use soft
soap
Please observe
the quiet
hours of
12:00 pm -
3:00 pm and
10:00 pm -
7:00 am.
Linoleum floors
Cleaning and maintenance recommendations
To keep linoleum floors clean and well maintained, the surface should be regularly cleaned of
coarse dirt and dust. In addition to vacuum cleaning or sweeping, you should also gently
damp mop your linoleum floors with suitable care products (pH value of maximum 9).
After drying, a fine maintenance film will form on the surface of the flooring.
Floors
Make sure that no mop water remains
on the floor covering.
Also, do not use soft soap
!
DO NOT
use soft
soap
Please observe
the quiet
hours of
12:00 pm -
3:00 pm and
10:00 pm -
7:00 am
Cleaning
Maintenance
Use a mild household cleaner to clean the window
frames. Washing petrol (not car petrol) helps against
stubborn dirt. Under no circumstances should you
use scouring agents or solvents, as these attack the
surface of the frame.
If the window squeaks when opening or closing,
it is sufficient to apply a drop of resin-free
household oil to the moving fitting parts. We
recommend that you carry out this maintenance
yourself at least once a year. This will ensure that
your windows are always easy to operate.
Windows
Cleaning the window sills
The window sills should only be cleaned
with a damp cloth and a mild cleaning agent.
Scouring agents and brushes will scratch
the surface. Vinegar-based cleaners are also
unsuitable. They leave stains on the window sill
that you cannot remove afterwards.
Checking the seals
Check regularly whether the window seals are
still elastic, undamaged and properly tightened.
Only then can they keep out draughts and water.
To prevent the material from becoming brittle or
permeable to water, we recommend rubbing the
window seals with Vaseline once a year.
Drainage openings
When cleaning the windows, remember to also
clean the drainage openings in the frame and
the rain rails. If dirt accumulates there over a long
period of time, the water can no longer drain away
and, in the worst case, it leaks into the home.
Information on the
subject of “Heating
and ventilation” can
be found here:
If a window casement grinds or can no longer
be opened or closed without problems,
it must be repaired.
Please contact our repair service:
Tel.: 0911/ 800 - 44 66
Mon. - Thurs.: 7:30 am - 4:15 pm
Fr.: 7:30 am - 1:00 pm
In an emergency, you can also
reach the repair service outside
opening hours. Tel.: 0911/800-44 44
Mi
ld
window
cleaning agents
and cleaning
cloths are
sufficient
Parquet & vinyl floors
Cleaning and maintenance recommendation
It is particularly important when maintaining parquet floors not to use too
much water, as this can cause the wood to swell. It is best to clean the
floor with a dry cotton mop or a hoover with a brush attachment. These
remove not only light dirt but also abrasive dirt particles such as sand or
small stones that are carried into the home from outside and can cause
scratches in the parquet floor
Furniture that is often moved back
and forth on the floor, such as chairs
or tables, should have pieces of felt
taped to the feet. This prevents
scratches on the floor when the
furniture is moved.
Dirt that is difficult to remove can be treated carefully with a little lukewarm water
and a splash of vinegar-based cleaner.
Please do not use any aggressive cleaning agents!
They can attack the wood or the sealing. Therefore,
use only mild household cleaners or special
parquet cleaning or care products.
(Recommendation: use parquet
care products at least twice a year).
Joints
Checking permanently elastic jointsFi
lt
e
rs
Cleaning ventilation filtersWater pipes
Flushing water pipes
Please check the structural condition
of permanently elastic joints (e.g. silicone
joints) in bathrooms and showers for damage
at regular intervals.
This applies especially to wet areas, e.g. the
shower tray. If you notice such damaged areas
(e.g. cracks), report this to your Customer Centre
immediately so that the adjacent building is not
permanently soaked or damaged.
Please clean the filters of the motorised fans
in your wet rooms and kitchens (e.g. inlying
bathrooms) at regular intervals (once a year)
and proceed as follows:
As part of the implementation of the Drinking
Water Ordinance, we have had our drinking water
pipe systems checked at regular intervals since
2011 with regard to legionella prophylaxis.
Bathrooms &
kitchens
As a tenant, you can also make a contribution in
this regard. To avoid water contamination, e.g.
by legionella, regularly draw water from all taps.
If you are away for a prolonged period of time, you
should open all taps for five minutes after your
return. Independently of this, you can also ask a
neighbour to do this for you every week during
your absence. You can find more information in
our house rules.
Your
health and
safety are
important
to us!
You will find information
on “House rules” here:
You can find more information in our house rules.
Cleaning
Use a mild household cleaner to clean
the window frames. Washing petrol (not
car petrol) helps against stubborn dirt.
Under no circumstances should you
use scouring agents or solvents, as
these attack the surface of the frame.
Windows
Cleaning the window sills
The window sills should only be cleaned
with a damp cloth and a mild cleaning
agent. Scouring agents and brushes will
scratch the surface. Vinegar-based clean-
ers are also unsuitable. They leave stains
on the window sill that you cannot remove
afterwards.
Drainage opening
When cleaning the windows,
remember to also clean the
drainage openings in the frame
and the rain rails. If dirt accu-
mulates there over a long
period of time, the water can
no longer drain away and, in
the worst case, it leaks into
the home.
Information on the
subject of “Heating
and ventilation” can
be found here:
Maintenance
If the window squeaks when opening or
closing, it is sufficient to apply a drop of
resin-free household oil to the moving
fitting parts. We recommend that you
carry out this maintenance yourself at
least once a year. This will ensure that
your windows are always easy to
operate.
If a window casement grinds or
can no longer be opened or
closed without problems, it must
be repaired. Please
contact our repair service:
Tel.: 0911/ 800 - 44 66
Mon. - Thurs.: 7:30 am - 4:15 pm
Fr.: 7:30 am - 1:00 pm
In an emergency, you can
also reach the repair service
outside opening hours.
Tel.: 0911/800-44 44
Mi
ld
window
cleaning agents
and cleaning
cloths are
sufficient
Checking the seals
Check regularly whether the window
seals are still elastic, undamaged and
properly tightened. Only then can
they keep out draughts and water.
To prevent the material from becom-
ing brittle or permeable to water, we
recommend rubbing the window
seals with Vaseline once a year
.
Linoleum floors
Cleaning and maintenance recommendationsParquet & vinyl floors
Cleaning and maintenance recommendations
To keep linoleum floors clean and well maintained,
the surface should be regularly cleaned of coarse
dirt and dust. In addition to vacuum cleaning or
sweeping, you should also gently damp mop your
linoleum floors with suitable care products (pH value
of maximum 9). After drying, a fine maintenance film
will form on the surface of the flooring.
It is particularly important when maintaining
parquet floors not to use too much water,
as this can cause the wood to swell. It is best
to clean the floor with a dry cotton mop or
a hoover with a brush attachment. These remove
not only light dirt but also abrasive dirt particles
such as sand or small stones that are carried into
the home from outside and can cause scratches
in the parquet floor.
Dirt that is difficult to remove can be treated
carefully with a little lukewarm water and a splash
of vinegar-based cleaner.
Please do not use any aggressive cleaning
agents! They can attack the wood or the sealing.
Therefore, use only mild household cleaners
or special parquet cleaning or care products.
(Recommendation: use parquet care products
at least twice a year)
Floors
Make sure that no mop water remains
on the floor covering.
Also, do not use soft soap!
Furniture that is often moved back
and forth on the floor, such as chairs
or tables, should have pieces of
felt taped to the feet. This prevents
scratches on the floor when the
furniture is moved.
DO NOT
use soft
soap
Please observe
the quiet
hours of
12:00 pm -
3:00 pm and
10:00 pm -
7:00 am.
Joints
Checking permanently elastic joints
Please check the structural condition of permanently elastic joints (e.g.
silicone joints) in bathrooms and showers for damage at regular intervals.
This applies especially to wet areas, e.g. the shower tray. If you notice such
damaged areas (e.g. cracks), report this to your Customer Centre immedi-
ately so that the adjacent building is not permanently soaked or damaged.
Bathrooms &
kitchens
Fi
lt
e
rs
Cleaning ventilation filters
Please clean the filters of the motorised fans
in your wet rooms and kitchens (e.g. inlying
bathrooms) at regular intervals (once a year)
and proceed as follows
:
You can find more information in our house rules.
Cleaning
Maintenance
Use a mild household cleaner to clean the window
frames. Washing petrol (not car petrol) helps against
stubborn dirt. Under no circumstances should you
use scouring agents or solvents, as these attack the
surface of the frame.
If the window squeaks when opening or closing,
it is sufficient to apply a drop of resin-free
household oil to the moving fitting parts. We
recommend that you carry out this maintenance
yourself at least once a year. This will ensure that
your windows are always easy to operate.
Windows
Cleaning the window sills
The window sills should only be cleaned
with a damp cloth and a mild cleaning agent.
Scouring agents and brushes will scratch
the surface. Vinegar-based cleaners are also
unsuitable. They leave stains on the window sill
that you cannot remove afterwards.
Checking the seals
Check regularly whether the window seals are
still elastic, undamaged and properly tightened.
Only then can they keep out draughts and water.
To prevent the material from becoming brittle or
permeable to water, we recommend rubbing the
window seals with Vaseline once a year.
Drainage openings
When cleaning the windows, remember to also
clean the drainage openings in the frame and
the rain rails. If dirt accumulates there over a long
period of time, the water can no longer drain away
and, in the worst case, it leaks into the home.
Information on the
subject of “Heating
and ventilation” can
be found here:
If a window casement grinds or can no longer
be opened or closed without problems,
it must be repaired.
Please contact our repair service:
Tel.: 0911/ 800 - 44 66
Mon. - Thurs.: 7:30 am - 4:15 pm
Fr.: 7:30 am - 1:00 pm
In an emergency, you can also
reach the repair service outside
opening hours. Tel.: 0911/800-44 44
Mi
ld
window
cleaning agents
and cleaning
cloths are
sufficient
Water pipes
Flushing water pipes
As part of the implementation of the Drinking
Water Ordinance, we have had our drinking water
pipe systems checked at regular intervals since
2011 with regard to legionella prophylaxis.
As a tenant, you can also make a contribution in
this regard. To avoid water contamination, e.g.
by legionella, regularly draw water from all taps.
If you are away for a prolonged period of time, you
should open all taps for five minutes after your
return. Independently of this, you can also ask a
neighbour to do this for you every week during
your absence. You can find more information in
our house rules.
You will find
information on
“House rules” here
Joints
Checking permanently elastic jointsFi
lt
e
rs
Cleaning ventilation filtersWater pipes
Flushing water pipes
Please check the structural condition
of permanently elastic joints (e.g. silicone
joints) in bathrooms and showers for damage
at regular intervals.
This applies especially to wet areas, e.g. the
shower tray. If you notice such damaged areas
(e.g. cracks), report this to your Customer Centre
immediately so that the adjacent building is not
permanently soaked or damaged.
Please clean the filters of the motorised fans
in your wet rooms and kitchens (e.g. inlying
bathrooms) at regular intervals (once a year)
and proceed as follows:
As part of the implementation of the Drinking
Water Ordinance, we have had our drinking water
pipe systems checked at regular intervals since
2011 with regard to legionella prophylaxis.
Bathrooms &
kitchens
As a tenant, you can also make a contribution in
this regard. To avoid water contamination, e.g.
by legionella, regularly draw water from all taps.
If you are away for a prolonged period of time, you
should open all taps for five minutes after your
return. Independently of this, you can also ask a
neighbour to do this for you every week during
your absence. You can find more information in
our house rules.
Your
health and
safety are
important
to us!
You will find information
on “House rules” here:
You can find more information in our house rules.
