Damage & accident
prevention
The attic and seller may only be entered with a sealed
light. Smoking is prohibited there. Fuel must be stored
properly. The storage of fuel oil requires the written
consent of the landlord. When heating with coal-burning
stoves, never light solids with a flammable liquid such
as ethyl alcohol or petrol. No objects may be left in
the shared attic drying room. The storage of objects
in open roof spaces is only permitted on a limited basis.
Highly flammable materials (e.g. paper, cardboard, etc.)
and solid fuels (e.g. wood, coal) may not be stored in
these areas. Furthermore, access to the fireplace must
always be unobstructed. The placing of combustible
objects by the fireplace is not permitted. You can find
more details in the brochure “Fire prevention”.
Barbecuing on the balconies and open areas is only
permitted with an electric barbecue. Charcoal and
other fuels, such as gas, are not to be used due
to the risk of fire.
In the event of frost, the pipes and installations
belonging to the flat that are at risk must be protected
by appropriate measures. Please make sure that the
radiators are not fully switched off during the cold
season, even if you are absent for a longer period
of time. If there is a threat of a storm, all the windows
of the building and its facilities must be kept closed.
Flower boards and window boxes on windows, loggias
and balconies must be attached properly and securely.
When watering plants on balconies, it is necessary to
ensure that no damage is done to the building wall and
that the water does not drip onto windows and balconies
of other tenants or onto passers-by. For this reason,
window boxes on balconies, loggias and roof terraces
may only be placed on the inside. Further information
on use can be found in the brochure “Balconies,
terraces & co.“
Fastening win-
dow boxes
safely.
Quiet in the building
At all times of day, noise extending beyond normal bounds
which could impair the peace of other tenants must be
avoided. Work in the house and garden that disturbs the
peace is only permitted Monday to Friday from 8:00 am to
12:00 pm and 3:00 p. to 7:00 pm as well as Saturday from
8:00 am to 12:00 pm and 2:00 pm to 4:00 pm.
Apart from the midday quiet time from 12:00 pm -
3:00 pm, there is another, special quiet time from
10:00 pm - 7:00 am. It goes without saying that there is
a full-day rest period on Sundays and public holidays,
which are protected by law.
Playing and listening to radios, sound recordings of any
kind and similar devices as well as playing music shall
always be restricted to the flat and kept to room volume
level. Any noise in the entrances to the property, outside
areas, corridors and in the stairway should also be avoided.
Common rooms
All the tenants must ensure that these are kept clean and
maintained. Objects, particularly bicycles, mopeds and
shoe lockers, may not be placed in common rooms or on
stairs and corridors; prams and wheelchairs may only be
parked in such a way that they do not obstruct the house
residents. If there are special rules for the use of these
areas, these must be observed.
Representative
of the landlord
The employees of the landlord act for the landlord
within the framework of the tasks belonging to their
area of responsibility. To this end, the landlord's
employees have a service ID card.
Voluntary building representatives also act for
the landlord within the framework of the tasks
belonging to their area of responsibility.
More information
on the topic of
“Fire prevention”
can be found
here:
More information
on the topic of
“Balconies” can be
found here:
Dogs must be kept on a lead within the building and
the housing complex and kept away from playgrounds
and green areas. Their excrement must be removed or
caused to be removed immediately. In general, keeping
dogs requires prior permission from the landlord.
You can find more details in your tenancy agreement.
Entrance doors to the house must be kept closed
and unlocked. The loss of the keys must be reported
to the landlord.
In the event of a prolonged absence of the tenant,
he/she should leave the flat keys with someone he/
she trusts and inform an employee of the landlord.
This ensures access to the flat in emergency situations
(e.g. water damage). Please also use the emergency
contact form for this purpose.
Damages and faults in the flat or in the
building must be reported to the landlord
immediately. If defects or malfunctions
occur in supply lines (gas, water, electricity
and heating), the fault
reporting centres of N-ERGIE
must be informed of this
immediately at 0911/ 900 44 66,
as well as the landlord
.
Employees of
the landlord
wear a
service
ID card.
Apart from the midday quiet
time from 12:00 pm - 3:00 pm,
there is another, special quiet
time from 10:00 pm - 7:00 am.
It goes without saying that there
is a full-day rest period on
Sundays and public holidays,
which are protected by law.