Our tenant service | wbg Nürnberg GmbH

Our services for tenants

We are always happy to help you. From our tenant portal and the “My wbg” app, which is available to you around the clock, to our in-person and telephone customer service. We also have a wide range of services for a strong, social neighbourhood. Our tenant services at a glance:

All about your rental flat

Customer Centre

Our customer service representatives will be happy to help you in person at your Customer Centre.

Find out more

Important telephone numbers

You can find important numbers for emergencies here. From locksmiths to the fire brigade.

To the numbers

Operating and ancillary costs

Operating costs are always an issue. We try to keep them as low as possible. You can find more information here.

Budget calculator

Keep track of your monthly expenses with the digital budget calculator.

TV, internet and telephone

Find out everything about our own wbg cable network, which can also provide internet and telephone services for an extra charge.

Information material

You can find information brochures and our tenant magazine “Wir für Sie” here

Forms

We’ve created forms for you that you’re welcome to use for your needs.

Damage report

Would you like to report damage to your flat? Use the N-ERGIE damage form.