Important telephone numbers

Important telephone numbers for wbg tenants

Customer service

Phone 0911/80 04 - 18 00

wbg Service Centre

Mon. - Thu: 8:00 a.m. - 5:00 p.m.
Fri: 8:00 a.m. - 12:00 p.m.

Phone 0911/8 00 - 44 66

Locksmith service, repairs and technical problems

Mon. - Thu: 7:30 a.m. - 4:15 p.m.
Fri: 7:30 a.m. - 1:00 p.m.

Phone 0911/8 00 - 44 44

Locksmith service, repairs and technical problems

Outside opening hours

Faults / damage reports

Phone 0800 2343600

Gas supply malfunction (e.g. smell of gas)

Phone 030 25 777 777

Cable TV malfunction (PŸUR)

Phone 0800/200 12 64

Smoke alarm malfunction

Emergency numbers

Telephone 112

Fire brigade / rescue service

Telephone 110

Police

Phone 116 117

Medical emergency service

Your Service Centre team

Katja Jäger

Service Centre Manager

Carola Denk

Customer Service Representative

Oliver Eisenkolb

Customer Service Representative

Daniela Risse

Customer Service Representative

Carmen Probst

Customer Service Representative

Babett Proppé-Bednarek

Customer Service Representative

Ansprechpartner_Sebastian_Rheinstädtler

Sebastian Rheinstädtler

Customer Service Representative

Mazlum Akbaba

Customer Service Representative

Customer Centre

Our customer service representatives will also be happy to help you in person at your Customer Centre.

To the Customer Centres