Tenant service

When you move into a wbg flat, you become part of our “wbg family”. This means you receive our all-round carefree service package. From neighbourhood meeting points to important information about your new flat.

Our services for tenants

We are always happy to help you. From our tenant portal and the “My wbg” app, which is available to you around the clock, to our in-person and telephone customer service. We also have a wide range of services for a strong, social neighbourhood. Our tenant services at a glance:

All about your rental flat

For a strong, social community

More than just housing - our special offers

Our offers for you go far beyond those of an ordinary real estate company. See for yourself!

To our special offers

Never miss a thing. With our tenant portal and the app “Meine wbg”.

Get in touch with us around the clock via “Meine wbg” – fast, uncomplicated, no waiting time, no need to call, e-mail or write.

Go to “Meine wbg”

€1,500 for your recommendation

Do you know someone who matches our vacancies and is looking for an attractive new job? Then please feel free to recommend us!

More information

Anything still unclear?

Nutzen Sie unsere FAQs

We’ve summarised and answered the most frequently asked questions of our customers for you.

To the FAQs