When you move into a wbg flat, you become part of our “wbg family”. This means you receive our all-round carefree service package. From neighbourhood meeting points to important information about your new flat.
We are always happy to help you. From our tenant portal and the “My wbg” app, which is available to you around the clock, to our in-person and telephone customer service. We also have a wide range of services for a strong, social neighbourhood. Our tenant services at a glance:
Get in touch with us around the clock via “Meine wbg” – fast, uncomplicated, no waiting time, no need to call, e-mail or write.
We’ve summarised and answered the most frequently asked questions of our customers for you.